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Everything You Need To Know about Education and Training
For A Career In Hospitality
Download printable version MS-word

What do you want to do  Pay range¹  What is required Specific skills What formal training or education is available
Click here for phone numbers and web addresses.
Work front or back-of-the-house:
  • Bell staff²
  • Concierge
  • Front desk clerk
  • Reservations clerk
  • Group reservations
  • Guest services
  • Waiter/waitress²
  • Banquet staff²

  6.75-11.75

  9.50-20.19

  6.75-17.00

  8.65-10.40


10.00-17.31

 

6.75-13.50

6.75-7.10  6.75-15.13

Learn basic skills necessary in most parts of hospitality English Community Colleges, Libraries adult school
    Basic Computer Skills Community colleges, Adult education programsLibraries, Internet Cafes, Computer Training Companies Shoreline Occupational Services One-Stop (clearing house for government programs)
    Customer Service Community colleges (e.g. MPC, Cabrillo)
Monterey County Hospitality Association (MCHA) videos
online courses
    Knowledge of local area Chamber of Commerce, Convention and Visitors Bureau
Sightseeing Tours
Work in small business:
  • Manage quick-service restaurant²
  • Tour operator
  • Catering
  • Special events
6.75-7.10
 

no data
30k-45k
328k-35k³

Learn skills for managing a business Supervision, how to run a business Community college (e.g. MPC, Hartnell)
On-the-job classes
Private post-secondary schools (Culinary Center of Monterey, Heald College, Central Coast College
Work on an upper-level:
  • Accounting
  • Human resources
  • Meeting planning
  • Sales, marketing
  • Food and Beverage Manager
10.75-12.50 11.60-16.20
32k-40k
336k-55k³ 35k-173.9k3
Learn in-depth specialty skills within hospitality Restaurant or Hospitality operations

Community Colleges with two-year hospitality programs (MPC, Cabrillo)

Four-year colleges with hospitality management programs (CSU Monterey Bay, UNLV, many others)

Mission Trails Regional Occupational Program (ROP)

On-the-job classes

Private post-secondary schools (Culinary Center of Monterey, Heald College, Central Coast College

 

¹Numbers shown are recent Monterey Peninsula area data in dollars per hour unless otherwise noted. Compensation often includes 401K, medical, incentive bonuses.
²This job usually includes tips not shown in the hourly pay range
³Annual pay in dollars (k = thousand)

Sample Career Paths

Start as a… Then try… Then become a…
Valet Bell staff Desk clerk
Front desk clerk Concierge Night audit, front desk supervisor, reservation clerk
PBX operator Front desk clerk Concierge, night audit, front desk supervisor
Concierge Front desk clerk Night audit, front desk supervisor
PBX operator Reservations clerk Front desk clerk, sales
Reservations clerk Sales assistant Sales manager
Busser Server Banquet staff, supervisor
Banquet server Banquet captain Banquet assistant manager

Hospitality Resources

National web sites Local resources

American Culinary Foundation  www.acfchefs.org

American Hotel-Lodging Association http://www.ahla.com/

Club Managers Association of America www.cmaa.org

Hospitality Sales and Marketing Association International www.hsmai.org

International Council On Hotel, Restaurant & Institutional Education www.chrie.org

International Executive Housekeepers Association www.ieha.org

International Food Service Executives Association www.ifsea.org

Meeting Professionals International www.mpiweb.org

National Restaurant Association Education Foundation www.nraef.org

National Restaurant Association www.restaurant.org

Professional Convention Management Association www.pcma.org

Travel Industry Association of America www.tia.org

Amazon.com (search for book in a new skill area) www.amazon.com

Hospitality, Foodservice and Restaurant jobs

http://www.hospitalityjobs.hcareers.com/

MPC Hospitality Program, 831-646-4000 www.mpchospitalityprogram.com

Adult education

Seaside 831-899-1615                  Salinas 831-753-4270

Castroville 831-633-7050               King City 831-385-4661

Gonzales 831-678-1279

Cabrillo College (Aptos) 831-479-6100 www.cabrillo.edu

Computer Training companies -- there are many. See yellow pages

Hartnell Community College 831-755-6700 www.hartnell.edu

Libraries:

Monterey 831-646-3932 www.monterey.org/library

Seaside 831-899-2055 www.seasidelibrary.org

Salinas 831-758-7311 www.ci.salinas.ca.us/departments

Regional Occupational Programs (ROP) 831-753-4209 www.montereycountyadulted.org/ROP/

Monterey County Convention and Visitors Bureau (MCCVB) 831-648-5358 www.montereyinfo,org

Monterey County Hospitality Association (MCHA) 831-626-8636 www.mcha.net

Monterey Peninsula Chamber of Commerce 831-648-5360 www.mpcc.com

Monterey Peninsula College (MPC) 831-646-4000   www.mpc.edu

One-Stop Career Center 831-796-3600 www.onestopmonterey.org  

Shoreline Occupational Services 831-883-3300 www.scgoodwill.org

Sightseeing Tours -- see yellow pages or talk to a hotel concierge

CSU Monterey Bay   831-582-4232  www.csumb.edu

The Culinary Center of Monterey 831-333-2133  www.culinarycenterofmonterey.com/

University of Nevada Las Vegas (UNLV) 702-895-3011 www.unlv.edu


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©2000, Monterey County Hospitality Association • P.O. Box 223542 • Carmel, California 93922 • Phone 831-626-8636 • Fax 831-626-4269