Business Continuity Planning is a process that examines the potential
risks to an organization and their likely impact on its capacity to
continue delivering its products or services in the event of a crisis.
Brings nearly 20 years of
operations and management leadership to her position as general manager of
the Portola Hotel & Spa, where she recently spearheaded their Silver
LEED®-EB (Leadership in Energy and Environmental Design) certification. She
will be touching on the following:
Describing real life scenarios in hotel operations
- How to
best partner with first responders and city staff
- How to
communicate with your staff & guests
- How to
communicate with the media
Tom is currently the Senior Manager of Security with the Monterey Bay
Aquarium and is responsible for public safety, security, and
emergency response preparedness.
preparedness for the private sector
Social media concern
Mass notification for
employees of impending incidents, closures or other hazards
FEMA and business
disaster planning resources
Worked in the hospitality Engineering field for 19 years. Served 15
years as Engineer, Supervisor, and Assistant Chief Engineer for the
Pebble Beach Company. 4 years with Pacific Hotel Management as Chief
Engineer for the InterContinental The Clement Monterey. As Chief
Engineer, Juan oversees the security and safety of the hotel.
Recognizing potential hazards
Knowledge of the facilities emergency shutoff equipment.
Regular maintenance of Life and Safety equipment.
Documentation and checklists
years experience as a Monterey City Firefighter, currently an
Operation’s Division Chief. Medal of Valor recipient, Chief Officer
Certified, Arson and Explosives Investigator, Master Instructor
certified through the California State Fire Marshall, with many command
experiences involving a wide variety of incidents.
What we can do for you
What you can do to assist us
What things become challenges for you when dealing with the Fire